How often have you called into a service center to get that “perfect” customer service rep? They’re easy to talk to. They’re proficient. And, they seem to understand your issue and your urgency perfectly. You think you have the problem solved. So, you tell them that you will call back if there are any issues and ask for a way to reach them directly. There’s a brief moment of silence; then, they inform you that “anyone there can help you” and that there isn’t a direct path back to them! Scary isn’t it?!?!
To find out more about the Greenville SC Contractor Select Program, contact us today!